Welcome to The Inspire Food Company
Algemene voorwaarden
1. Definitions
1.1 In these general
conditions of sale, delivery and payment ("General Conditions"),
the following definitions apply:
(a) Offer:
the meaning given thereto in Article 3.
(b) Consumer:
a natural person not acting in the course of a business or profession.
(c) Defect:
such a serious deviation from the characteristics of the Product that the
Product is unfit for the use for which it is intended by its nature.
(b) Buyer:
any natural or legal person who enters into an Agreement with the Seller.
(e) Agreement:
any agreement entered into between the Seller and the Buyer, any amendment or
addition thereto, as well as all (legal) acts in preparation and/or execution
of that agreement.
(i) Force
Majeure: any circumstance beyond the Seller's control that prevents normal
performance of the Agreement, such as strikes, staff illness, import, export
and transport bans, government measures, non-delivery or late delivery by suppliers
and damage to necessary production and/or transport equipment.
(j) Products:
all items delivered or to be delivered by the Seller in performance of an
Agreement in accordance with the Seller's Specifications.
(f) Specifications:
the Seller's description of the Products in Offers and Agreements. In the
absence thereof, the description as provided between the parties, or in the
absence thereof, that which is generally accepted in the sector.
(j) Seller:
the private limited company The Inspire Food Company B.V., its legal successors
under universal or singular title and the other companies affiliated thereto.
(l) General Conditions: the present general conditions
of sale and delivery.
2. Applicability
and voidability
2.1 The General
Conditions will apply, to the exclusion of other conditions, to all Offers and
Agreements issued and concluded respectively by the Seller.
2.2. The possible
invalidity or unenforceability of a clause in these General Conditions will not
affect the validity of the remaining clauses and will be deemed to have been
replaced by such a clause, which comes closest to the scope of the invalid or
unenforceable clause, without being invalid or unenforceable.
3. Offers and
formation of the Agreement
3.1 All Offers are
made without obligation.
3.2 Agreements, as
well as amendments and additions thereto, will only be formed if and insofar as
Seller has confirmed them in writing or Seller has commenced performance.
3.3 Amendments and
supplements to the Agreement or these General Conditions can only be agreed in
writing.
3.4 Unless otherwise
agreed in writing, quoted prices are stated in euros, exclusive of VAT,
insurances, levies and other taxes and based on delivery ex warehouse.
3.5 Quotations are always
made on the basis of the prices and circumstances applicable at the time of the
quotation. If after the conclusion of the Agreement one or more cost price
factors (including but not limited to labour costs, taxes, premiums, purchase
prices, raw material prices, foreign currency exchange rates, etc.) undergo an
increase, the Seller is entitled to charge this increase to the Buyer. As long
as delivery has not yet taken place, a Consumer has the option in that case to
terminate the Agreement.
3.6 The characteristics
listed in the Specifications will expressly not be deemed to be guaranteed
characteristics.
3.7 Samples or
models provided are for indicative purposes only, without any requirement for
the goods due to comply with them. The Seller is not obliged to subsequent
delivery of Products once delivered, if such Products have been taken out of
the Seller's production or sales programme.
4. Timely performance
Specified delivery times are always considered to be approximate
and will never be considered a deadline, unless expressly agreed otherwise in
writing. In case of a delay in delivery, the Seller must be given written
notice of default and a reasonable period to as yet fulfil its obligations.
5. Force Majeure
If
fulfilment of the Agreement is prevented by Force Majeure, the Seller will be
entitled to suspend fulfilment of its obligations for as long as the Force
Majeure continues. If the Force Majeure continues longer than up to eight (8)
weeks after delivery was intended, the parties will be entitled to terminate
the Agreement in writing, for the part of the Agreement that has not already
been performed, without being liable for compensation.
6. Liability
6.1.
The Seller's liability is
excluded, except if the damage results from intent or gross negligence of the
Seller or the Seller's managing employees. Any further liability is excluded.
6.2.
The Seller is not liable if the
occurrence of the damage is related to Force Majeure.
6.3.
The Seller accepts no liability
for indirect damage, such as but not limited to loss of profit, consequential
damages and/or trading loss. The Seller accepts no liability for shortcomings
of the auxiliary persons it engages, not even in case of intent or gross
negligence of these auxiliary persons.
6.4.
If the Seller is not entitled to
rely on the liability exclusions referred to in paragraphs 1, 2 and 3 of this
article, the Seller's liability will in any case be limited to a maximum of the
invoice amount of the relevant Products delivered by the Seller in respect of
which the Seller is liable for compensation. At no time will the Seller accept
liability for an amount exceeding the amount for which the Seller has taken out
liability insurance. The Seller will provide the Buyer with a certificate of
insurance upon the Buyer's request.
6.5.
The Buyer fully indemnifies the
Seller against claims of third parties if and insofar as such claims relate to
a Product supplied by the Seller to the Buyer.
6.6.
If a third party holds the Buyer
liable in connection with a Product originating from the Seller, the Buyer will
notify the Seller thereof without delay, but at the latest within three (3)
working days, under penalty of forfeiture of rights.
7.
Payment and interest
7.1.
Unless otherwise agreed in
writing, all payments will be made in euros within fourteen (14) days of the
invoice date. The Buyer will not be entitled to suspension and/or set-off.
7.2.
If the Buyer believes that
invoices are incorrect, it will notify the Seller thereof in writing within
eight (8) days of the invoice date. If this period is exceeded, the Buyer will
be deemed to have accepted the invoices as correct. Unless the incorrectness of
the invoices is acknowledged in writing within the payment period, the Buyer
will pay the invoice amounts within the agreed payment period.
7.3.
If the Seller's claim is not paid
on time, the Buyer will owe ten percent (10%) interest per year on the
outstanding amount.
8.
Delivery
8.1.
Unless expressly agreed otherwise in writing, all
deliveries of the Products will be ex warehouse.
8.2.
If the Products have not been taken in delivery by
the Buyer after expiry of the delivery period, the Products (if storage
facilities permit) will be stored by the Seller at Buyer's risk and expense. In
case of failure to take in delivery on time, the Seller will be entitled to
terminate the Agreement after a period of fourteen (14) days after expiry of
the delivery period without prejudice to the Seller's right to ompensation and
without prejudice to the Seller's right to sell the Products to third parties.
8.3.
The Seller is entitled to deliver up to 10% more or
less than the quantity ordered by the Buyer, on the understanding that that the
Buyer will pay for the quantity actually delivered. A waybill, delivery note,
weighing slip or similar document provided by the Seller to the Buyer upon
delivery will be deemed to accurately reflect the quantity delivered.
8.4.
If the Seller has made pallets, containers, etc.,
available for packaging and transport or has had them provided by a third
party, the Buyer will, unless disposable packaging is involved, return said
Products at its own expense to the address specified by the Seller, failing
which the Seller may charge the Buyer for the costs of such Products.
9.
Complaints
9.1.
The Buyer accepts the Products
with all visible and invisible defects subject to the provisions of this
article.
9.2.
In the event that the Products
upon inspection show a visually perceptible Defect or the delivered Products do
not comply with the Agreement concluded between the Buyer and the Seller in
terms of sizes, weights and/or quantities, the Buyer will notify the Seller
thereof within three (3) working days after delivery and state the Defects or
the quantitative deficiency on the transport document or delivery note. The
transport document is deemed to contain an accurate description and statement
of the delivered Products.
9.3.
Complaints regarding quality will
be submitted in writing to the Seller within eight (8) working days after
receipt of the Products, failing which the Buyer will be deemed to have
approved the Products. No complaints can be made in respect of Products which
have already been processed by the Buyer or by third parties, unless they are
Defects which only become apparent upon processing.
9.4.
If the complaints are found to be
well-founded by the Seller, the Seller will (at its option) arrange for
replacement of the Products or proceed to reimburse the invoice value of the
Defective Products.
9.5.
Failure of the Buyer to comply
with the obligations of this article will void any right of the Buyer, except
where the Buyer is a Consumer.
10.
Termination and suspension
10.1. In cases where
the Buyer:
a. is declared
bankrupt or applies for a suspension of payment;
b. proceeds to
discontinue or transfer its business or a significant part thereof, including
the contribution of its business to a company to be incorporated or already
existing, or proceeds to change the objectives of its business; or
c. is in default
regarding the performance of an Agreement concluded with the Seller;
all claims and invoices will become immediately due
and payable and the Seller will be entitled to suspend the fulfilment of its
obligations (in whole or in part) until the Buyer has provided security for the
fulfilment of its obligations or to terminate the Agreement whereby the Buyer
will be liable for all damage suffered and to be suffered by the Seller, unless
the Buyer is a Consumer.
10.2. During the
performance of the Agreement, the Seller is entitled to suspend the fulfilment
of its obligations until the Buyer has provided security for the fulfilment of
all its obligations under the Agreement upon request and to the satisfaction of
the Seller. Refusal of the Buyer to provide the requested security will entitle
the Seller - without prejudice to the right to full compensation for damage,
costs and interest - to terminate the Agreement, unless the Buyer is a
Consumer.
11.
Right of withdrawal
11.1.
The Consumer may terminate the
Agreement relating to the purchase of Products during a 14-day withdrawal
period without giving reasons. The Seller may ask the Consumer about the reason
for withdrawal, but may not oblige the Consumer to state any reasons.
The
withdrawal period referred to in paragraph 1 starts on the day after the
Consumer, or a third party designated in advance by the Consumer, who is not
the carrier, has received the Products, or:
a.
if the Consumer has ordered several Products in the same order: the day on
which the Consumer, or a third party designated by the Consumer, has received
the last Product. The Seller may, provided it has clearly informed the Consumer
thereof prior to the ordering process, refuse an order of multiple Products
with different delivery times.
b.
if the delivery of Products consists of several shipments or parts: the day on
which the Consumer, or a third party designated by the Consumer, has received
the last shipment or part;
c.
in the case of agreements for regular delivery of Products during a certain
period: the day on which the Consumer, or a third party designated by the
Consumer, has received the first Product.
11.2. If the Consumer
exercises his right of withdrawal, he will notify the Seller within the
withdrawal period by means of the model withdrawal form or in another
unambiguous manner. The Consumer will return the Product ass soon as possible,
but within 14 days from the day following the notification referred to in
paragraph 1. The Consumer will return the Products in unopened packaging and
sealed, with all delivered accessories and in accordance with the reasonable
and clear instructions provided by the Seller. The risk and burden of proof for
the correct and timely exercise of the right of withdrawal lies with the
Consumer. The Consumer will bear the direct costs of returning the Products.
11.3. The Seller
reimburses all payments made by the Consumer, including any delivery costs
charged by the Seller for the returned Products, without delay but within 14
days following the day on which the Consumer notifies the Seller of the
withdrawal. The Seller may wait to refund until it has received the Products or
until the Consumer proves that he has returned the Products, whichever is
earlier. The Seller will use the same means of payment used by the Consumer for
reimbursement, unless the Consumer agrees to another method. The refund is free
of charge for the Consumer. If the Consumer has chosen a more expensive method
of delivery than the cheapest standard delivery, the Seller does not have to
refund the additional costs for the more expensive method.
12.
Retention of title / pledge
12.1 The Seller will
retain ownership of all delivered Products until the Buyer has paid the
purchase price as well as any other claim referred to in Section 3:92(2) Dutch
Civil Code.
12.2. At the Seller's
first request, the Buyer will also establish a pledge as referred to in Section
3:239 Dutch Civil Code for the benefit of the Seller on claims against third
parties arising from the sale of the Products delivered by Seller.
13.
Applicable law and disputes
13.1.
The legal relationship between the
Seller and the Buyer will be governed by Dutch law. If and to the extent the
legal relationship relates to the sale and delivery of Products, the legal
relationship will be governed by the Vienna Sales Convention (CISG),
irrespective of whether the Buyer is domiciled in a member State that is a
party to the Vienna Sales Convention (CISG). Subjects not expressly regulated
in the Vienna Sales Convention (CISG) will in that case be governed by Dutch
law.
13.2.
The Dutch court has exclusive
jurisdiction to hear disputes.
13.3.
The provisions of paragraph 2 of
this article do not affect the Seller's right to submit the dispute to the
civil court with jurisdiction according to normal rules of jurisdiction.